Why shortcuts are stupid

12 09 2007

Seth Godin reflects on the story that a Search Engine Optimisation (SEO) company is claiming to be able to make online bad news about a company disappear.

reveals similar services offered as a technological solution to ”make sure that your company and key executives are being portrayed favorably online by burying the negatives and maintaining a positive online image.”

This is the same attitude that has seen PR practitioners seek to edit Wikipedia entries.  Some clearly feel there is an easier way to getting positive Google juice than earning it.

Of course it is frustrating when negative information is readily available – and if such perceptions are incorrect, professional, ethical PR strategies are needed.  Most organisations are open to having factual information corrected via legitimate dialogue.

But seeking to rewrite history smacks of Orwell’s 1984.  I recently wrote at about  - speculating how PR practitioners need to prepare for an unpredictable future. 

 viewed a need to PR practitioners to avoid rehearsing “corporatespeak” and grasp the human side of technology to be a real winner.  If we don’t do this, can we hope for anything more than a future working like 1984’s Winston digging out the trail of things our bosses don’t like and changing them?

Or should we believe such actions will be readily exposed and companies will come to recognise there are no shortcuts to a strong reputation.


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4 responses

12 09 2007
Blog Buzz on PR - September 12, 2007 : Naked PR

[...] Why Shortcuts are Stupid – Green Banana [...]

13 09 2007
PR Disasters » PR firm Hill & Knowlton editing Wikis (via Wikiscanner)

[...] Update: In a related post, Heather at the Green Banana blog says that Seth Godin has brought her attention to a new ‘eras…. [...]

13 09 2007
Eric Eggertson

Shhh! If you let people know there are no easy shortcuts, how are authors and publishers going to sell any management books? And who will go to all the conferences offering shortcuts to success?

You could destroy several industries, singlehandedly!

13 09 2007
Heather Yaxley

Eric – you made me laugh at the end of a long day. Wouldn’t you just love to have the power to instill sanity in companies as easily as writing a blogpost?

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